Payment Options

ACCESS YOUR ACCOUNT ONLINE


PAYMENT OPTIONS


AUTO PAY


CREDIT/DEBIT CARD/eCHECK

Pay on our website or by automated phone system payment by calling our office at (541) 475-3849.

The automated phone payment system will require you have the following:


FYI - If you wish to pay more than one account you will have to re-enter your

credit/debit card information for each account number.  


BY MAIL

                                               881 SW Culver Hwy

                                               Madras, OR  97741

DROP BOX


IN PERSON




  



IMPORTANT - If your water has been shut off for non-payment, please contact the office at (541) 475-3849 if you make an online payment, to let our office know you’ve paid - so we can schedule someone to come out and re-connect service as soon as possible.

Updated: October 3, 2023

BILLING FREQUENCY & DUE DATE:  Bills are generated on the first business day of each month and are due on the 20th of the same month.  Your bill is for the prior month’s water usage. If the bill is not paid in full by the next billing period a $5 late fee will be assessed and included on the next bill.   See our customer policy or call our office for more information.

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