Pay Your Bill
Our office is located at 881 SW Culver Hwy. You can pay at the front counter or put your payment in our drop box, even without an envelope. The drop box and mail is checked daily.
You can mail your payment to: 881 SW Culver Hwy, Madras OR 97741. (Please write your account number on your check.)
We now offer Direct Withdrawal Payment. By signing up you’ll automatically have your bill payment taken out of your checking account on or around the 10th of each month (depending on holidays and weekends). You will still receive an accounting of your bill each month in the mail so you can keep track of your usage, but you won’t have to worry about writing a check or coming into the office. If you are interested, please come by the office to pick up an application or call us at (541) 475-3849 to have one mailed to you. Here is a .pdf of the application you will need to fill out and bring in.
You can now pay using your credit/debit card by using Point & Pay©, either online or by coming in to our office. Click the button below to be redirected to the payment page. Be sure and have your account number handy. Remember, there is a convenience fee of $2 or 3% (whichever is greater) that is charged by Point and Pay© to use this service.
Office Hours: Mon - Fri 7:30am - 4:30pm
FOR AFTER HOURS EMERGENCIES
881 SW Culver Hwy
Madras, OR 97741
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Updated October 18. 2017
IMPORTANT - If your water has been shut off for non-payment, please contact the office at (541) 475-3849 if you make an online payment, so we can schedule someone to come out and re-connect service as soon as possible.