Payment Options
ACCESS YOUR ACCOUNT ONLINE
PAYMENT OPTIONS
AUTO PAY
CREDIT/DEBIT CARD/eCHECK
Pay on our website or by automated phone system payment by calling our office at (541) 475-3849.
The automated phone payment system will require you have the following:
FYI - If you wish to pay more than one account you will have to re-enter your
credit/debit card information for each account number.
BY MAIL
881 SW Culver Hwy
Madras, OR 97741
DROP BOX
IN PERSON
IMPORTANT - If your water has been shut off for non-payment, please contact the office at (541) 475-3849 if you make an online payment, to let our office know you’ve paid - so we can schedule someone to come out and re-connect service as soon as possible.
Updated: October 3, 2023
BILLING FREQUENCY & DUE DATE: Bills are generated on the first business day of each month and are due on the 20th of the same month. Your bill is for the prior month’s water usage. If the bill is not paid in full by the next billing period a $5 late fee will be assessed and included on the next bill. See our customer policy or call our office for more information.